Terms of Service
Last updated: 7 March 2026
These Terms of Service govern your use of the Define It Agency website and any enquiries, submissions, or interactions made through it.
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.
1. Who we are
This website is operated by:
DEFINE IT AGENCY LIMITED
167–169 Great Portland Street, 5th Floor
London
England
W1W 5PF
Company number: 15773749
Email: ready@defineitagency.com
Define It Agency provides services including growth support, marketing strategy, strategic alliances, personal branding, and event attendance and management.
2. Use of this website
You agree to use this website only for lawful purposes. You must not:
use the website in any way that breaches applicable law or regulation
attempt to gain unauthorised access to the website, server, or related systems
interfere with the security, integrity, or performance of the website
upload or transmit malicious code, spam, or harmful material
use the website to send false, misleading, or fraudulent information
copy, scrape, or exploit website content for commercial purposes without written permission
We may suspend, restrict, or terminate access to the website if we reasonably believe these Terms have been breached.
3. Information on the website
The content on this website is provided for general information only. While we aim to keep it accurate and up to date, we do not guarantee that all content is complete, accurate, or current at all times.
Nothing on this website constitutes professional, legal, financial, or other regulated advice unless expressly stated otherwise in a formal written agreement.
Any reliance you place on the information on this website is at your own risk.
4. Enquiries and contact submissions
If you contact us by form, email, WhatsApp, or any other contact route shown on the website, you agree that:
the information you provide is accurate and not misleading
you will not submit unlawful, offensive, or harmful content
your submission does not create a binding contract unless and until we expressly agree terms in writing
Submitting an enquiry does not guarantee that we will provide services, respond within a specific timeframe, or accept a project.
5. Subscriptions and marketing communications
Where the website allows you to subscribe to updates, newsletters, or other communications, you agree that:
you are providing accurate contact details
you may unsubscribe at any time using the link in the communication or by contacting us directly
we may stop, change, or withdraw any subscription offering at any time
Your personal data will be handled in line with our Privacy Policy. The site includes a subscription function and privacy/cookie links in the footer.
6. Talent pool and recruitment-related submissions
The website includes an event attendance talent pool sign-up for individuals interested in upcoming opportunities. Submission to this talent pool does not guarantee work, placement, payment, or ongoing engagement.
By submitting your details, you confirm that:
the information you provide is true and accurate
you have the right to share any materials you submit
you understand that joining the database is an expression of interest only
any future engagement will be subject to separate terms, eligibility checks, and written agreement where applicable
We reserve the right to accept, decline, or remove any application or submission at our discretion.
7. No guaranteed results
Any case studies, metrics, testimonials, or references to outcomes on this website are illustrative only and do not guarantee that the same or similar results will be achieved for every client. The site includes performance claims such as campaign, ROI, and event figures, which should be read as examples of past work rather than promises of future results.
Business results depend on many factors beyond our control, including market conditions, offer quality, internal operations, budget, timing, implementation, and third-party platforms.
8. Services and proposals
Any services described on this website are subject to availability and may be changed or withdrawn without notice.
A binding contract for services will only exist when both parties have agreed specific terms in writing. Website content, service pages, or informal discussions do not by themselves create a legally binding agreement.
Separate contracts, statements of work, proposals, or service agreements may apply to client work and will take precedence over these website Terms where relevant.
9. Intellectual property
Unless otherwise stated, all content on this website is owned by or licensed to Define It Agency, including:
text
branding
logos
graphics
layout
design elements
downloadable materials
videos
images
case study content
You may view, download, and print material from the website for your own personal or internal business use only.
You must not, without our prior written permission:
reproduce, republish, or distribute website content
modify or create derivative works from website content
use our name, branding, or content for commercial gain
remove copyright, trademark, or proprietary notices
All rights are reserved.
10. Third-party links and platforms
This website may contain links to third-party websites, platforms, social media services, or tools. We are not responsible for the content, availability, security, or practices of those third parties.
If you access third-party sites through our website, you do so at your own risk and should review their terms and policies separately.
11. Website availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free from bugs or errors.
We may update, suspend, withdraw, or change any part of the website without notice.
12. Limitation of liability
To the fullest extent permitted by law, Define It Agency excludes all implied warranties, representations, conditions, and other terms that may apply to this website or its content.
We will not be liable for any loss or damage arising out of or in connection with:
use of, or inability to use, the website
reliance on website content
technical issues, downtime, or errors
viruses or harmful material
loss of profits, revenue, business, data, goodwill, or opportunity
indirect or consequential loss
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded.
13. User-generated submissions
Where you send us content, comments, applications, testimonials, or other materials through the website or linked channels, you grant us a non-exclusive, royalty-free licence to review, store, and use those materials for the purpose of responding to you, assessing your enquiry, or delivering relevant services.
If we wish to use your content publicly, such as in testimonials or case studies, we would ordinarily seek permission unless otherwise agreed.
14. Privacy and cookies
Your use of the website is also governed by our Privacy Policy and Cookie practices. The website includes footer links for Privacy Policy, Terms of Service, and Cookies Settings.
15. Viruses and security
We do not guarantee that the website will be secure or free from bugs or viruses.
You are responsible for using your own virus protection software and secure systems. You must not misuse the website by knowingly introducing malware, trojans, worms, logic bombs, or other harmful technology.
16. Changes to these Terms
We may revise these Terms from time to time. Updated versions will be posted on this page with a revised “Last updated” date.
By continuing to use the website after changes are posted, you accept the updated Terms.
17. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales.
Any dispute arising out of or in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.
18. Contact details
If you have any questions about these Terms, please contact:
DEFINE IT AGENCY LIMITED
167–169 Great Portland Street, 5th Floor
London
England
W1W 5PF
Email: ready@defineitagency.com